The business case for plain language
Oct 22 @ 3:00 pm - 4:00 pm| Free
The South African National Credit Act, No. 34 of 2005 (the “NCA”) and the Consumer Protection Act, No. 68 of 2008 (the “CPA”) deal with and encourage the use of plain language.
In addition, public sentiment on digital content in the South African market is top of mind with the current backlash with the Clicks Group.
This topic and business solutions to address plain language and overall language styles for organisations are key not only to protect customers, but to attract and attain them to.
Join us for a free thought leadership webinar, presented by Evelyn Wolf from VisibleThread. We will explore the value plain language plays in the customer experience and businesses bottom line. This session will share findings from the 2020 Asset Management Report and share what Financial Services and Asset Management firms can do to improve their scores for 2021.
Lessons for all industries apply, please join us virtually on 22 October 2020, at 15:00 to 16:00.